Residential

Residential:
Computers are like anything else in life. We don’t notice when they work properly, we only notice when they malfunction. In addition to fixing your urgent computer problems, Refresh can help you stay proactive. We can provide you with an effective maintenance agenda– an easy, tailored routine to head off last minute crises and keep you up-to-date and protected.

We also offer custom networking options for your home or home office. Our technicians would be happy to discuss the possibilities with you.

We are straightforward people, and we like to look out for our clients’ best interests. If we believe you would be better off buying new equipment than fixing the old, we’ll tell you. As a small business, we try to foster healthy relationships of trust with our clients, and we use our expertise to present you with honest and solid advice.

We understand how critical your home workstation is. Any concerns you might have are worth discussing. You can ask us anything.

Convenient Service Options:

Pick-Up and Drop-Off
We’ll pick up your laptop or computer, fix it, and bring it back to you. You hardly have to lift a finger. Our in-shop repairs usually are completed within 1 week.

With Pick-Up and Drop-Off service, we offer a $35 flat-rate diagnostic, which allows us to assess any problems you might be having before doing any work. You will typically have our results in 24-48 hours. Our diagnostic is extensive and thorough. We don’t leave anything out. That way, we start with a clear understanding. After we tell you what we’ve discovered, we will discuss the problem-solving options with you. This way, no costs will be hidden and you will always know what to expect.

On-Location
We’ll visit your home to address concerns and ensure that your workstation is functioning optimally. Your time is valuable, and we won’t waste it.

Remote Support
Troubleshooting doesn’t have to mean describing a complex technical problem over the phone. Remote support means that we can be right there with you, fixing problems as they arise, without the fuss.

Data Recovery:
We can help you recover your important files and documents using Logical Data Recovery. Logical Data Recovery is an affordable and effective way of assessing damage and retrieving files. Depending on the amount of damage, this may be all you need. This will save you a lot of money, as alternative methods can be very pricey. If further work is needed, we can refer you to a Physical Clean-room provider. We offer a free initial evaluation. If we are not able to recover your files, there is no cost to you for this service.