Testimonials

I don’t know exactly how long I have been using Refresh Computers, but they have set up my last two computer purchases and my Ipad and each time the service has been excellent.  The personal attention they give to each request, the phone and remote support they offer is outstanding.  For someone like me who know virtually nothing about computer except the programs I use regularly, (that is basically a computer illiterate) they are always patient, willing to explain what is going on in language that I can understand and to teach me skills that I need.  I highly recommend their services for self-employed people whose computer skills are limited and who need personal assistance in keeping computers and other devices in great shape.  Cheers

Frances Bonds-White, Ed.D, Psychologist

I was referred to Refresh Computers by a colleague whose opinion I trust. But I was still a bit hestitant to try a new technology consultant, and skeptical that anyone could handle the project I had in mind. The assignment was extremely important to me and time-critical. The work represented a major turning-point in my small business, so there was a lot riding on my decision to hire Refresh Computers. Kevin instantly grasped the scope of my project and provided a detailed outline of the work. He gave me a feeling of great confidence, which quickly allayed my fears. Kevin moved seamlessly through the project, keeping me informed of his progress. The work was completed on-time and on-budget. I now think of Kevin as a trusted advisor, and an invaluable asset to my company. He gets the job done, and he is a pleasure to work with!

-Ford R. Myers,  careerpotential.com

We’ve been using Refresh since 2009. We’re a small business who doesn’t have any IT staff, and it’s reassuring to know that Kevin and his crew will get to any problems we have very quickly. It’s like having an on-call IT staff! Granted, our needs are not complicated, but they’ve always done an excellent job and been very helpful and courteous. Top Marks!

– Online Review

Kevin Lauer of Refresh Computers is very professional and courteous. He did a great job transferring data from my old computer to the new one, and he was efficient.  He is reliable and available when problems arise.

– Online Review

Does a great job. I don’t know how Geek Squad differs, to be honest, but Kevin was very good to work with and the remote service for relatively minor problems (but still well beyond my computer expertise), for example, is cheap and fast.

– Online Review

 

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